Appointments
How to get advice and make an appointment
Except for very urgent cases you should try and make an appointment in advance so that you can see the doctor or nurse of your choice. It helps continuity of care, especially with chronic conditions, if you try and stay with the same person.
Please telephone our reception or call in. Please make a separate appointment for each family member. A standard appointment is ten minutes. Bear in mind that there is a limit as to how many problems the doctor can cover adequately in that time. If you do not have an appointment and need to be seen urgently we will try to fit you in but be prepared to wait.
It is most important you let us know as soon as possible if you are unable to keep your appointment so the staff can offer it to another patient. It is now possible to order repeat medication on the internet (appointment@hornseyparksurgery.co.uk}.
Additionally, www.patient.co.uk provides information on a variety of medical conditions and self help groups.
The aim of our system is for patients to get advice and treatment from the most appropriate health professional as quickly as possible.
Appointments with the doctor – DOCTOR OBINECHE
Emergency appointments
If you become ill and need to speak to a doctor urgently please call and ask to speak to the duty doctor, who is available during surgery hours Monday to Friday. You will be asked to leave your name and number and the doctor will return your call as soon as possible, and in usually within 2 hours. They will offer you either an immediate appointment, or advice and possibly a later appointment. This may not be with the doctor of your choice.
Routine appointments
If you wish to see a doctor less urgently you can request a routine appointment. We will offer you the next available appointment, which will usually be within 48 hours. If you wish to see a specific doctor, this may take longer, depending on when they are available. GP appointments are available mornings and afternoons, Monday to Friday.
Out of hours appointments
Information about the out of hour’s service will be included in the answer phone message.
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Appointments with the practice nurse – PAM MOHOONEE
Please call for an appointment with the nurse. If there is any specialist advice you need such as traveling abroad please let us know so you can be given a longer appointment.
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Telephone discussions with the Doctor.
Not all advice needs an appointment, and you may find it quicker to get the information you need by telephone.
If you need to talk to Doctor Obineche about a non-urgent matter, for example a question about a prescription or something you forgot to ask at an appointment, you can call and leave your name and contact number. If you leave a message before 3.30pm, we will try to call you back later that day, though we cannot guarantee a particular time. If you leave your message after 3.30pm the doctor will pick the message up the next day.
You can also leave a message with reception for a practice nurse to call you.
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Routine home visits
If you feel you need a home visit, please call the surgery before 1pm. If it is not an emergency, your usual doctor will call you back after morning surgery. If you call after 1pm, the Duty doctor will return your call.
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CHITS UK.